CUSTOMER COMMENTS

We love hearing from you as we are always looking for ways to improve our service. Please e-mail your comments to us at info@argentlondon.com. Here are just a few of the comments we have received from customers:

My bangle arrived today. Many thanks for a great service in repairing and returning it for me. Emma, Andover Jan 2022

Please ignore my last message, the postman has just come back with the parcel. Ring received and I am over the moon with it.  Thank you for your continued support,  Siân, Leighton Buzzard.  Jan 2022

Just want to thank you for efficient delivery etc. My goddaughter LOVES it. I have got so many presents from you and people are always thrilled.  Alex, Somerset, Oct 2021

I ordered a pair of silver kiss stud earrings on January 4th and received them January 6th. Lovely earrings, excellent quality and beautifully packaged. Very fast delivery, I’m delighted. Pat, West Lothian Jan 2021

Beautiful! they were a Christmas gift for my mum, who loved them. Argent was absolutely wonderful. ensuring they arrived in time for Christmas. Thank you so much. Anon Jan 2021

Just to let you know that the necklace was a big hit. Thanks for all of the patience and advice!  Luke, Aug 2020

Thank you. The parcel arrived at 8.30 this a.m. So wonderfully efficient! Angie, July 2020

We love the heart and chain combination, it has made a wonderful present. Alan, Wiltshire. July 2020

Thank you SO SO much. The collar stiffeners are really lovely. And what service - I so appreciate that you did so much to make them arrive in time for his birthday. I didn't know that level of customer service could still exist.
I really, really appreciate it - thank you Lisa. Woking Jan 2020

The peapod necklaces are fabulous and I'm very impressed at how beautiful they are. Many thanks for the excellent customer service and for getting them to me in time. They were gift wrapped beautifully, thank you. Keith, Morpeth, Oct 2019

I appreciate your extra work ... my pearl necklace arrived and I am thrilled. Thank you so much! Wendy, Sussex July 2019

Thank you very much ....... I am very impressed with your customer care. Judith, Chorley Mar 2019

Have just received Bracelet and must tell you how pleased I am. Penny, London Feb 2019

I have received the bangle and it is truly beautiful. Thank you for your prompt and helpful customer service. Honor Jan 2019

Just received my order - it's absolutely beautiful and just what I was after Jo, Bath Jan 2018

Am totally thrilled with my bespoke necklace. Am delighted that it all worked out and our pooled ideas came together.  You were brilliant and even delivered ahead of plan. Thank you all. Helen, London Oct 2017

I can confirm that my wife received the pendant this afternoon and is very pleased with it ... I can't thank you enough for all the trouble you've taken.  Ray, Guernsey, May 2017

Just to say I am wearing my new chain and star already and am very delighted with it! A huge thanks again             Shirley, Inverness July 2016

Argent of London has produced the most beautiful ring- it's better than I could have imagined. Thank you so much to Customer Services, with whom I had lengthy communication - thank you for your patience and help! Cannot recommend enough for the quality of the ring and the service. Sophia, Winchester, May 2016

I recently ordered a Silver Russian Wedding Ring, the delivery was faultless and your speed was amazing. Thank you so much it's a beautiful  product. George, Yeovil.  March 2016

I wanted to say how thrilled I am with my necklace, it's absolute beautiful .... I can not thank you eough! Joanna, Nottingham. December 2015

...your products are exqisitely designed and this whole experience has only served to make me want to tell more people about Argent.  Robin, Leeds. June 2015

I would just like you to know how grateful I am for your time and patience spent on getting my bangles exactly right - I am so pleased with them!  Valerie, London May 2015

Just to say that I'm really impressed with your service and the earrings I ordered! Jayne, Dec 2014

The necklace arrived today, I am really pleased with it. Thank you for your prompt service and for the way it was presented Sally, Dec 2014

I received my two peas in a pod necklace today. It is absolutely beautiful!  What an original piece!  Thank you for your prompt service and lovely quality!  I will recommend you to many.  Pam, BC, Canada. Oct 2014 

Ring arrived safely.  I'm delighted with it.  Thank you, and anyone else involved, for all your help.  You have been very helpful, and have kept me informed of progress at all stages.  Excellent service. Lizzie August 2014

A huge thank you for the beautiful peapod pendants ... I am beyond thrilled!  Love your company, thanks a million! Vanessa, Bristol.  March 2014

The egg is here and it’s beautiful. Thank you SO much. Susan, Daventry.  March 2014

Thank you so much, I received the order and it is a wonderful gift. Very speedy and efficient service. Gillian, West Drayton. Feb 2104

I just wanted to thank you for the pea pod necklace I received this morning.  It's so pretty, I'm absolutely thrilled with it. Sarah, Twickenham Jan 2014

Thank you for last week’s Friday late collection. It made for a great gift and a very happy girlfriend!  Francisco London Dec 2013

Thank you very much for the lovely turtle necklace which arrived on Saturday. It's beautiful!  Sara, London, Nov 2013

Thank you for the impeccable customer service, I am very grateful. I shall definitely be shopping with Argent of London again in future.  Clare, London. Oct 2013

Had to write immediately. Ring has just arrived. The packaging alone is so beautiful and the ring itself is stunning...... Thank you so much  Barbara.  Oct 2013

Just to let you know the mussel and pearl necklace arrived yesterday and its absolutely beautiful! Rachel, Edinburgh.  Oct 2013

Jewellery has arrived and is as beautiful as described! Thank you so very much.  Fleur, Warwickshire.  Oct 2013

I ordered the peas in a pod pendant and necklace for my mums 60th birthday. I have received it today and just wanted to say what a beautiful piece of jewellery it is.  Annmarie.  May 2013

Thank you for all your help, kind regards. Marion, Glasgow. May 2013

Thank you so much for such a quick service. Irene, Walton on Thames.  Feb 2013

Blown away by your cooperation and efficiency. Robyn, Melbourne, Australia Jan 2013

I simply had to write to tell you how absolutely delighted I am with the necklace - it is the most stunning piece I have ever seen - totally breathtaking! Please pass on my thanks to your team in the workshop for their amazing skill and craftsmanship, it is greatly appreciated. Debra, Hertfordshire. Oct 2012

Just to let you know that I've received the pendant today & it's everything that I hoped for. Many Thanks. Rachel, London Jul 2012

The ring is triple-A-mazing. I love it. Thank you. Sophie, London, May 2012

I don't know how to thank you for having done such a good job of what was originally just an idea. So nice to feel confident about the work, the handling of the stones and get such a fantastic result. Thank you. Marie-Annick, Bordeaux April 2012

Thanks again for such amazing service and helpfulness. Much appreciated. Niki, Berkshire Feb 2012

Hello - I placed this order with you yesterday and am delighted that the bracelet has just arrived!  Very impressed with the service and the bracelet itself is lovely. Nikki, Manchester. February 2012

I just wanted to let you know what a brilliant payment process - the easiest and fastest and least uncomplicated I have EVER come across. Well done! Niki, London. February 2012

Beautiful bracelet. Was particularly happy with prompt and helpful customer service from Argent when there was a delivery issue. Very impressed - will buy again. Sunita, Australia December 2011

Many thanks for my order, received yesterday. Excellent service.Wendy, Essex. November 2011

Your website looks great and you've got some lovely things.  I am so blown away too by your service.  Next day delivery - quite incredible these days. J, Northampton. November 2011

I am writing as a very satisfied customer!!  I ordered a small heart charm for one of my grand daughters for Christmas as she was given a bracelet for her birthday last week.  I ordered it yesterday afternoon and it has just arrived in this mornings post – now is that service or what !!  I am impressed! Jane, Bicester October 2011

Amazingly fast delivery. It was a present for a friend and she loved it. Michaela, Linconshire August 2011

Thank you for your efforts in finding this item. The necklace has arrived and is very pretty, exactly what I was looking for! Diane, West Midlands August 2011

I wanted to say thank you .... the peapod necklace is lovely and I will really enjoy wearing it. I will keep an eye on your website to see some of your other pieces. P, Berkshire August 2011

A lovely pendant - perfect for my 'something blue' on my wedding day - lovely!!Lisa, Essex. June 2011

Thank you for such a refreshingly efficient and detailed response. Carole, Middlesex. March 2011

The Ring arrived safely this morning, thanks once again for the excellent service. Stephen, London. March 2011

I received the parcel today exactly as you said I would, it is so refreshing to experience such efficiency and good customer service. I would like to thank you sincerely for an excellent service. Many thanks. David, Sussex. March 2011

Just what I wanted: beautiful, simple, elegant. The catch is rock solid and it stays on securely, no worries about it popping open and falling off. Love it.Jocelyn, London. February 2011

I have received the replacement charm. Thank you so much for fantastic customer service. Sarah, London. January 2011

Thank you so much - what a great, pleasant and efficient service. Thank you and Happy Christmas to you all. Linda, Surrey. December 2010

I am over the moon with my earrings, thank you, they are beautiful. They were a little treat for myself and they have really cheered me up! Thanks again for an excellent service. Susan, Manchester. September 2010

Having done an exhaustive trawl of the web, I'm delighted to announce that you are officially the retailer of the most beautiful, classic, unfussy, simply elegant bangle with gemstones on the planet. Thanks for being British, too; it has made my life immeasurably easier. Anthony, Norfolk. September 2010

Thank you so much for all your help, The gift is for my daughters 18th from her Grandparents and it was lovely to find that you offered such interesting items. Linda, Eastbourne. July 2010

This is just to say the beautiful enamel ring has arrived and I am thrilled with it! I love it! Thank you. Tups, London. July 2010

Many thanks for the dedicated and professional manner in which you dealt with my queries and indecisiveness. It was extremely pleasant to find such a well presented surprise on my desk yesterday afternoon! I am widely impressed with the level of service and look forward to be a returning customer in the future. Ana, Kent. July 2008

Thank you so much for all your help. You'll be pleased to hear that my daughter (and all her friends) love it. Thanks once again. Matt, London. June 2008

I wanted to thank you for your excellent service. I ordered a bracelet on line yesterday and it arrived today. Its beautiful, its a 21st birthday present and I'm sure it will be treasured. Kathryn, Wiltshire. May 2009

Thank you so much for your personal involvement with the repair of my beautiful earrings which arrived this morning. I appreciated the phone messages regarding the ongoing situation and I am delighted with your generous gift of the pearl bracelet which I look forward to wearing. I would like to express my admiration for the outstanding after sales service. Sarah, London. October 2008

I just wanted to thank Argent for repairing my bracelet to such a high standard. I am SO impressed with your high level of customer service and aftercare. Lucy, Aberystwyth. September 2008

I am writing to thank you for my beautiful necklace that I recently won in a Daily Mail Competition. I wore it to a party recently and had many compliments! Angela, Bristol. September 2008

Thank you for sending my bracelet back. It looks lovely and again is much admired. Many thanks for your excellent service. Gill, Cornwall August 2008

I phoned your office yesterday morning to ask you to change the delivery address for my order, and it arrived here (at the ammended address) at about 11am this morning - that is what I call excellent service! Thank you so much. Frances, London August 2008

Thank you so much for solving the "great bracelet trauma" - I absolutely love it! The catch on it is much more secure and I feel more confident wearing it. Thank you for all your patience and help with this - you and the guys at Argent have been fantastic - I look forward to being in a position to purchase from you again soon. Liz, Kent February 2008

Just to say thank you for my last three birthday presents. My partner is on your mailing list and your brilliant leaflets arrive in time for things he should remember like Valentines and Christmas and I have had two lovely bracelets and a beautiful necklace, all of which I wear on a weekly basis. I have recommended to my close friends to register their boyfriends on your mailing list! Keep up the good work. Kelly, Ealing June 2008

Gorgeous things in the catalogue! I may actually have to visit the shop, though seduction has already taken place by post. Elise, Hampshire September 2007

Just to say how absolutely delighted I am with my purchases from Loseley. The aquamarine cuff is superb and has been much admired. Gill, Sussex. August 2007

I would just like to email to say, thank you for the excellent service provided by yourselves. It was quick, prompt, efficient, high quality, beautifully packaged...I could go on and on. I previously had a bad experience with a top London store when ordering this way, so I was hesitant about ordering this way again. But you were brilliant. Thank you so much and I would not hesitate to recommend you to all of my friends and family. Louise, London. January 2007

Many thanks for your customer service for the four Venetian hearts I ordered, I was delighted. They arrived promptly and were so beautifully packaged thank you. Joanna, Lancashire. December 2006

I just wanted to say thank you for all our lovely jewellery that we bought from you in the Spring. I absolutely love my tiara - it looked lovely on my wedding day and I've worn it quite a few times as a necklace since. The bridesmaids loved their pearl bracelets with silver initials - they were perfect! I shall send my friends in your direction when they're jewellery shopping! Claire, Birmingham. November 2006

Thank you for the clasp information. Can't tell you how nice it is to have good, old fashioned personal service. Brenda, London. November 2006

Just to say 'thank you' for my order which arrived first thing this morning! I am delighted with the hearts and very impressed by your fast and efficient service. I am sure I will be buying more from you in the future. Pamela, Farnham. October 2006

Thank you for being so diligent, the man dropped off my treasures safely. Kind regards, Helen, Chelsea. June 2006

Just a quick note to let you know that the diamond and pearl earrings arrived yesterday and I think they are beautiful. Thank you again for such a prompt and efficient service. Celia, Edinburgh. December 2005

I've just opened the new catalogue you have mailed out and i'm writing to wish you every success. Your retail site in Wandsworth has been most useful to me over the years but I can see there really is quite an extensive further collection available. I like the website too. Douglas, London. October 2005

I have just received my two disc silver bracelet with glass hearts, ordered yesterday and just wanted to say I am delighted with them and the speed of service. Many thanks Anne-Marie, Glasgow. August 2005

Thank you so much for pulling out all the "stops" to make the necklace for my daughter. It is absolutely beautiful and she has said it is exactly what she wanted. Thank you so much for all your trouble, I really appreciated it. Ann, Leicestershire. September 2004

Hi, many thanks for the very prompt service. It not only arrived by lunchtime, it had actually beaten me into work at 7.30am this morning. The piece looks just great and the service was superb, thanks again and I will certainly recommend Argent to others. Mike, Gloucestershire. March 2004